by brook | Feb 19, 2020 | Uncategorized
Digital has become the pulse of banking customers’ interactions, and it continues to influence their behavior and needs, but with almost half of banking consumers using only digital channels for their transactions, expectations are outpacing experiences at most...
by brook | Feb 19, 2020 | Uncategorized
To capture the full value of digital distribution, banks need to make sure the human touch is still part of the equation. While digital banking has become the default for many customers, there are still those who value the personal touch. And even those who favor...
by brook | Feb 19, 2020 | Uncategorized
Banking providers must leverage data and insights collected throughout the customer journey to create a seamless, personalized experience that builds value, improves satisfaction and reduces costs. By Sridhar Obilisetty, CEO and Technology Executive in Digital Banking...
by brook | Feb 6, 2020 | Uncategorized
The European Forum of Securities Associations (EFSA), in conjunction with members from Spain, France, Italy, Belgium, Germany, Denmark, Poland, and Sweden, this week released an open letter calling for a number of changes to be considered as priorities in any upcoming...
by brook | Feb 6, 2020 | Uncategorized
With the first implementation date looming for the EU’s Securities Finance Transaction Regulation (SFTR), banks and investment firms impacted by the April 14 live date are finalizing their preparations for this data-heavy reporting regulation To aid in those efforts –...